1. The Company.
Refers to Automotive Delivery Company Limited T/a ADC, Registered in England & Wales Company Registration Number 07700190.
2. The Customer
Refers to the organisation or person requesting the company’s services.
3. These Terms and Conditions
These terms and conditions will apply in all circumstances when the Company has been instructed to move a vehicle verbally or in writing, with or without an order or reference number. It is the customer’s responsibility to ensure that they are aware of any changes relating to these terms and conditions at the time of placing an order. Printed copies of these terms and conditions are available from the company’s website at www.adclogistics.co.uk or upon request.
4. Movement of Vehicles
At the point of movement of any vehicle, it is the customer’s responsibility to ensure that the vehicle holds a current MOT and is roadworthy. The company reserves the right to refuse to move any vehicle which it considers not to be roadworthy. Vehicle collection/delivery times are estimated only and are subject to waiting time, the vagaries of public transport, traffic, adverse weather conditions and any other circumstances. The company accepts no liability for any costs arising from such circumstances including having to cancel collection/delivery due to these circumstances.
5. Cancellation
The customer will not be charged by the company for cancelling a collection/delivery instruction order, where no less than 24 business hours notice of cancellation is provided by the customer to the company. Where less than 24 business hours notice of cancellation is given by the customer, or for whatever reason the vehicle is not available for collection when the company’s driver is en route, or at the stated point of collection, the customer will be charged the full amount for the cancelled or failed collection.
6. Waiting Time
The company’s drivers will be expected to wait no longer than 30 minutes from the appointed collection/delivery time. Any time beyond 30 minutes a driver is kept waiting will be charged by the company to the customer for the delay and its impact on follow-on jobs scheduled for the driver. Waiting time will accordingly be charged at the rate of £22.00 plus VAT per hour.
ELECTRIC VEHICLES
If the vehicle requires a charge en-route, due to not being able to complete the journey or due to the amount of charge that you want the vehicle to receive, then a waiting time fee of £30.00 + VAT will apply for up to 1 hour of charging time. Should the charge require longer than 1 hour, additional waiting time is chargeable at £22.00 plus VAT per hour. This fee is NOT associated with the amount of electricity the vehicle requires; it is for WAITING TIME taken for a charge point to become available and the WAITING TIME associated while the vehicle is being charged. The cost to charge the vehicle via a charging terminal is treated in the same manner as fuel and is chargeable; the receipt(s) will be photographed (or screenshots taken if paid via app) and sent to your registered email address if requested. Please be mindful that some vehicles may require multiple charges per journey and the vehicle may have additional miles added should the driver have to go off-route to find a charging terminal.
7. Prices
All prices quoted by the company are based on the information provided to the company by the customer upon making a booking. If a collection or delivery cannot be carried out due to incorrect information provided by the customer, then the booking may be changed or cancelled subject to the full cancellation charge being levied. All prices quoted are subject to VAT, cost of fuel (where applicable), tolls, congestion charges, breakdown charges and any other charges.
8. Damage to Vehicles
The company will not be responsible for any damage to vehicles when en route to the designated destination due to, but not limited to, mechanical failure, glass damage, windscreen damage, tyre damage or damage from road debris, etc. This is deemed no fault of the company, as the damage may occur irrespective of whoever would have been in charge of the vehicle at that time. So far as is feasibly possible, the company will deliver the vehicle in the same condition as it was when collected. The company will not be responsible for any vehicle damage ascertained after delivery and customer sign-off. The company cannot guarantee or accept any liability for its driver’s appraisal of the condition of the vehicle in wet, dark, or dirty conditions. If a vehicle should become dirty en-route, and the customer requests it beforehand, our drivers will clean the vehicle using a carwash or equivalent; this cost is reimbursable by the customer.
9. Breakdown
In the event of a vehicle breakdown, the customer is liable for the cost of call-out, any roadside repair, or recovery of the vehicle and any other costs incurred. Where a breakdown occurs, the company will immediately contact the customer for instructions to call out the AA, or the customer may nominate their own recovery agent. Outside normal office hours, the company may call out the AA at its discretion and invoice the customer. Where breakdown cover was not arranged in advance and a breakdown occurs, a charge of £135.00 plus VAT applies. Should recovery be required, a charge of £2.95 per mile plus VAT will be charged to get the vehicle to its onward destination. Any parts or lubricants required by the recovery agent are chargeable to the booking dealer. ADC Limited drivers cannot be held responsible for the mechanical condition of a vehicle they’ve been instructed to move. Drivers rely on a vehicle’s warning lights or multi-function display and will take all reasonable measures to protect themselves and the vehicle. On a motorway, they’ll pull into the next services if a fault arises.
10. Queries
Any invoice queries must be raised within 10 days of the invoice being rendered. Queries raised after that time will not be entertained.
11. Payment
The company’s invoices are payable in full, without set-off or deduction, within 14 or 30 days as agreed and as clearly stipulated on the invoice. The due date is not affected by any customer query or failure to notify the company of a purchase-order reference. The company reserves the right to charge for collection/legal fees and late-payment interest under The Late Payment of Commercial Debt (Interest) Act 1998 and subsequent amendments.
12. Jurisdiction
These terms and conditions shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.